CK
Camila K

1 reviews | Active since Nov 2011

09 Jan 2018, 09:15

CATCH REGARDING R1 000 OFF EXCESS

When I took out the insurance with Miway I was informed that my excess will be reduced my R1000.00 when I claim through the app. I logged a claim for hail damage on the app and I am now informed that the R1 000 off only applies to accidents,

WOW Well done Miway for your vague description on this R1 000.00 off.

I will definitely be changing to a different insurer. This is definitely not doing things My Way

0
Replies (2)
MiWay Insurance
MiWay Insurance's reply09 Jan 2018, 09:27
Official

We're so sorry to hear that you feel this way. We assure you that it's never our intention to cause you any hassles. We've passed your message on and someone will be in touch.

Best regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply10 Jan 2018, 09:11
Official

We value your feedback Camila!

Latoya has since given you a call to discuss. She has explained the terms and conditions to you in more detail. We urge you to give us a call should you need anything else.

Kind regards,
The MiWay Team