SP
Sasheena P

1 reviews | Active since Jul 2014

07 Apr 2015, 15:42

Cashback for not being able to match my insurance

I received a call on the 31st March at 18:23 from MiWay about vehicle insurance. I told them I wasn't interested and then he said I will receive R1000 paid back to me if they can't match my current quote. So when I heard that I said OK because I knew they were unable to match my current vehicle insurance.<br> <br> When he was done he had come up with a premium of /-R850.00 which is R300 more than my current insurance. He did say he has exhausted all his options and I should send through my insurance schedule to confirm the premium is lower than what MiWay is offering me. I was really excited about receiving R1000.00.<br> <br> I sent through my schedule as requested and they haven't gotten back to me. I think it's very ********* to get people to take part in something and promising them money when they can't follow through. <br> <br> MiWay should not try something like Outsurance when they are not willing to pay people out.<br> <br> Now I know why I trust the Insurance I am currently with.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply20 Apr 2015, 14:23
Official
Hello Sash85,

We are so sorry for letting you down, and we assure you of our commitment to improve our processes - thanks to feedback such as yours!

An agent has since been in touch to assist and we urge you to give us a shout if you need anything else!

Kind regards,
The MiWay Team