cash back stories...

<p>good day</p> <p> </p> <p>i have been a client of miway since august 2016. one reason i signed up was because of the cash back after 3 months of premiums paid. i followed up last week in regards to the cash back and i was advised that i forfeited the cash back ( over R1000) as i called in to update the policy, and also the excuse that my premiums was late(which is due to something on miways side, i called in the next day to advise them it wasnt paid and to try take it again). i tried updating it online but was unable to, after numerous attempts to change it online i called in to change it as i do not want the information to be incorrect in case of a claim being made then miway saying i supp**** false information. i find that incredibly unfair that i somehow forfeited the money due to the online system not being able to update my info. this is not what i had expected from miway. its like any excuse to not give the cash back!</p>