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Bongani B
1 reviews | Active since Apr 2013
25 Apr 2024, 05:51
Case handler never available
The person handling the case is never available and we need are TV back from the service provider and they need a directive from our the insurance.C***
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Replies (2)0
Replies (2)
MiWay Insurance's replyOfficial
25 Apr 2024, 05:52We don’t like that you’ve been disappointed; our sincerest apologies! Your message is with the right team and one of our service agents will be in touch shortly. Thanks for bearing with us and giving us a chance to turn this around for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
Best regards,
MiWay Insurance's reply25 Apr 2024, 05:52
Official
We don’t like that you’ve been disappointed; our sincerest apologies! Your message is with the right team and one of our service agents will be in touch shortly. Thanks for bearing with us and giving us a chance to turn this around for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
Best regards,
BB
Bongani B's updateReviewer Update
25 Apr 2024, 07:51May I please have another person call me on this matter, the findings of the service provider are questionable and because the person handling our claim is never available and disconnected from this matter. My tv was taken for observation because all was now working perfectly for few days after the claim was logged. now all of a sudden there is a surge issue, I refuse to believe that
BB
Bongani B's update25 Apr 2024, 07:51
Reviewer Update
May I please have another person call me on this matter, the findings of the service provider are questionable and because the person handling our claim is never available and disconnected from this matter. My tv was taken for observation because all was now working perfectly for few days after the claim was logged. now all of a sudden there is a surge issue, I refuse to believe that