Carp service from Miway

I would like to express my sis service I have a comprehensive policy with miway and was recently in an accident my claim was approved and a pannelbetter to attend to my car was allocated I drop the car at the Durban south panel beaters shop on Monday the 25 April and they promised that the car will be done by Wednesday the 4 May.on the promised date the car was not finished they and they advised that the car will be done by Friday the 6 May when I asked for someone who is in charge at the panel shop he then advised that the car will be ready on Thursday afternoon I am at the panel shop and my Car is not ready I am disgusted and want miway to pay for the hired car I had to hire in order to accommodate the situation I am being putted out of pocket because of incompetence of the pallbeater they chose to fix my car this is a service failor and I am not impressed if th is us the kind of level of service they give their customers maybe I should look for another insurance house as my time is precious to me to be waiting it chasing *********** people