SS
Siphindile S

1 reviews | Active since Mar 2013

25 Feb 2015, 15:31

Carol is definitely a keeper!

I having sold my car needed to update all my details which included removal of the old vehicle and additions of the new vehicle. What made this experience even better was that we were doing this over the great and innovative chat channel which means I could avoid the long queues on calls. <br> <br> Carol Madalane had the utmost patience with me, she was very knowledgeable and gave me full clarity on any issues I had. She handled all my queries, even when trivial and did not make me feel like I was taking up her time (which I know I did). It is always so refreshing and re-assuring to deal with service providers that do a great job, the first time round.<br> <br> I know that I've made a great choice with my insurer when you have employees like Carol which make the process as seamless as possible for customers. She's a great asset to MiWay and I hope she is recognised for it! Thank you again Carol for the EXCELLENT service - it goes a long way!

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Replies (1)
MiWay Insurance
MiWay Insurance's reply25 Feb 2015, 17:26
Official
Hello sphiesoni,

This is such a fantastic compliment and we're thrilled that you've found an insurer who exceeds your expectations!

Thanks so much for taking a moment out of your day to give us such great feedback for Carol, and thanks for sharing your positive service experience with us.

We'll be sure to show Carol the recognition she deserves, and we look forward to building a long and lasting relationship with you!

Best regards,
The MiWay Team