iM
isaac M

1 reviews | Active since May 2015

17 Jan 2016, 16:14

Car Policy renewal (Primium increase

Good day.<br> <br> Recently got email from miway saying that my Premium is going to increase , when i called them why my premium is increasing they say is because i have claimed which is true but when i get accident it was not me who made mistake or who didnt obey roads rules it was third party <br> >Why i am being penalized for something that i didnt make mistake<br> > if MIway loss why they dont sue the the third party so they can get money back that they use to re-pay my car<br> <br>

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Replies (1)
MiWay Insurance
MiWay Insurance's reply19 Jan 2016, 13:36
Official
Hello Mukhwa,

Please accept our sincere apology for upsetting you, and please be assured that this was never our intentions to do so! We have since been in touch to discuss your concern in more detail and explain the reason behind our decision.

We thank you for giving us another chance to make things right. Please be assured of our commitment to always deliver awesome service, and please let us know if you need help with anything else!

Kind regards,
The MiWay Team