RI
Raeez I
1 reviews | Active since Jan 2020
18 Feb 2020, 10:15
Car not fixed but I paid my excess
My car has been returned unfixed and i paid 8000 excess fee if anyone has Gavin parker as a assessor please dont let he even look at your vehicle he needs to be brought to justice he messed up my car just assessing it and letting the workers not do the proper work I'm still waiting to get sorted out from miway here is no justice I promise whoever is reading this please reconsider taking up a policy from miway if you dont believe me request my complaints and how I've been treated my friends are all with outsurance and they've been given back out of their service and was never in a situation like mine
Helpful (0)
Replies (2)0
Replies (2)MiWay Insurance's replyOfficial
18 Feb 2020, 12:19Thanks for taking the time to write to us and for bringing your concerns to our attention! We’re so sorry for any inconvenience that has resulted because of this. We have escalated your concerns on to our team and one of our agents will be in touch to discuss your concerns with you in more detail and to see how we can make things right.
Best regards,
The MiWay Team
MiWay Insurance's reply18 Feb 2020, 12:19
Official
Thanks for taking the time to write to us and for bringing your concerns to our attention! We’re so sorry for any inconvenience that has resulted because of this. We have escalated your concerns on to our team and one of our agents will be in touch to discuss your concerns with you in more detail and to see how we can make things right.
Best regards,
The MiWay Team
MiWay Insurance's replyOfficial
20 Feb 2020, 11:02We've heard back from our disputes team and unfortunately as this has been referred to the Ombudsman for Short-term insurance, we are unable to assist. Please refer any further queries you have, directly to them. Thanks!
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply20 Feb 2020, 11:02
Official
We've heard back from our disputes team and unfortunately as this has been referred to the Ombudsman for Short-term insurance, we are unable to assist. Please refer any further queries you have, directly to them. Thanks!
Best regards,
The MiWay Team
Best regards,
The MiWay Team
