NP
Nomzamo P

1 reviews | Active since Aug 2021

20 Feb 2026, 09:18

CAR IS STILL NOT FIXED, NOBODY RESPECTS THE TAT THEY GIVE US AND WE FIND OURSELVES CHASING MIWAY FOR AN UPDATE EVERY OTHER DAY!!!!!!!!!!!!!!!!!!!!

I wrote on here last week and you guys seemed to be taking some kind of initiative to get the issue resolved since it has been over a month the accident happened, yet the car is still not fixed and the person that spoke to us said by yesterday they would have finalized everything and promised to contact us but we are the ones constantly chasing for an update that should have been finalized by now and it seems like you don't care that our livelihood depends on that car, you asked us to give you a week so you can finalize things on your side and promised to get back to us either on Wednesday or Thursday this week, it is Friday, not a word about the car being fixed

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Replies (1)
MiWay Insurance
MiWay Insurance's reply20 Feb 2026, 09:21
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.

Best regards,
The MiWay Team