SM
Seveline M

1 reviews | Active since Oct 2015

17 Dec 2015, 14:16

Car Insurance Premium Reduced

I have been with MiWay for 2 years, and since the anniversary of my policy means revision of premiums, I was hit with a R300 increase which left me disappointed especially since I missed the email notifying me of such. My first instinct was to find quotes online for a cheaper premium, but I remembered the good relationship I have had with MiWay and thought I call to negotiate. Kholeka was so understanding and helpful over the phone, and quickly assisted me in getting a review which took the premium down almost to where it was before. I am so impressed with Kholeka's service, she was efficient and friendly throughout.<br> <br> Big ups MiWay!! This is why you are my insurer of choice. And keep up the great customer service Kholeka :)

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Replies (1)
MiWay Insurance
MiWay Insurance's reply18 Dec 2015, 11:26
Official
Hello nono2401,

We're thrilled Kholeka was able to step in and save the day by adjusting your premium to better suit your pocket! Thanks for sharing your good news with us - we'll be sure to give her a high five for a job well done.

Kind regards,
The MiWay Team