TK
Tau K

1 reviews | Active since Jan 2015

23 Jul 2020, 22:14

Car insurance premium

They unilaterally increased my premium without any form of engagement. When i try to call them their agents keep on hanging up on me while seeking clarity why my premium has went up by 20% way more than the inflation rate, more especially when i am working from home, my car is 10yrs with only one claim in all those years.

0
Replies (1)
MiWay Insurance
MiWay Insurance's reply24 Jul 2020, 08:05
Official
We’re so sorry to hear that your recent experience with us has not been up to standard and we assure you that this is not the level of service that we aim to deliver! Your feedback has been passed on to the right team and someone will be in touch soon to turn this around. 
 
Best regards,
The MiWay Team