PS
Portia S

1 reviews | Active since Aug 2022

01 Sept 2022, 18:03

Car insurance not putting pressure on the panelbeaters.

😭😭😭I am a troubled single woman. Had an accident on the 29th October 2021.miway approved the claim and took my car to Thompson panelbeaters 2nd week of November. To date I have not received my car, they keep on postponing the date of collections. I lost my job because I didn't have a car to reach to the site. I am still searching for a job and getting locum to survive. Miway is not saying anything to me. It's only when I call and send emails of my cry. The issues is I have 10 months paying a car that is at the panelbeaters. I don't know what to do. I tried to push them but I'm depressed. Thompson they promised a courtesy car and sitting here I think miway is not pushing pressure unto the panelbeaters. 😰😰😰 I have a fear and what if they are doing wrong things on my Car. If they are failing why are they not communicating and refer to the next panelbeaters.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply02 Sept 2022, 08:43
Official
We're sincerely sorry that you experienced that accident and we hope that you've recovered. We don’t like hearing that you’ve been frustrated with our service; please accept our sincere apologies! We’ve let the relevant team know, and someone will be in touch with you soon to sort things out for you. 

Best regards,
The MiWay Team