MN
Moses N

1 reviews | Active since Oct 2019

11 Oct 2019, 20:47

Car Insurance Miway

My wife was recently involved in a car accident. I called the towing from miway and it was quickly to come. The accident happened on a Saturday so I couldn't register a claim as the claims department works during the week. I was advised accordingly regarding that as well. On Monday I lodged a claim and Quinton called to confirm everything and to get information on what has happened. I was then referred to Justice Maluleleke who was supposed to help me further with the claim. He was every helpful and informative. Both my wife and I have learnt a lot about miway insurance as sometimes as clients we take policies but we not aware of the terms and conditions. Justice took time out of his work and came to explain and update us regarding our claim. Justice Maluleke from the claims department was very helpful both my colleagues and my wife's colleagues where very impressed with the service he rendered us with. Thank you Justice Maluleke you deserve a promotion as you have the qualities of a customer representative and more. You also put yourself in clients shoes. Thank you miway Insurance for Justice Maluleke.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply12 Oct 2019, 07:53
Official
This is such a fantastic compliment and exactly the kind of feedback that we strive for. It’s so nice to hear that Justice  is enthusiastic about delivering awesome service and we are so happy to have him on our team. We’ll be sure to show him the recognition he deserves, and we look forward to keeping you impressed for years to come! Best regards,
 The MiWay Team