TN
THUTHUKILE N
1 reviews | Active since Feb 2022
03 Aug 2022, 11:22
Car Insurance From MiWay Insurance
when my car was stuck on the side of the road, the sent some guy with a truck and he was just standing there with the boosting kit that was absolutely useless to me because i have to sleep on the road side with my two Kids, i have to ask my brother in law to come with his car to help us and we was so far away from where we were by RTI , Lamercy. This not the first time, even during the floods MiWay failed to help me when my car was stuck on the mud, i ended up asking my naighbours for help. i am paying every month for nothing.
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Replies (2)
MiWay Insurance's replyOfficial
03 Aug 2022, 11:54We assure you that it is never our intention to upset you in any way. We have passed your feedback on to the right team, who will get back to you with proper feedback and see how we can sort this out. In the meantime, please accept our apologies for the frustration and inconvenience you have experienced.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply03 Aug 2022, 11:54
Official
We assure you that it is never our intention to upset you in any way. We have passed your feedback on to the right team, who will get back to you with proper feedback and see how we can sort this out. In the meantime, please accept our apologies for the frustration and inconvenience you have experienced.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
TN
THUTHUKILE N's updateReviewer Update
03 Aug 2022, 12:31This is so stressful because even on Monday i went to the Doctor because were all sick, i think we catch the cold on Sunday night, while i was in pinetown i lost the keys inside the doctors room, i needed help from MiWay to open my car but because of all the disappointment i have been getting i was scared that if i don't seek help for my self and depend on Miway Insurance i will sleep on the road again . I Went to the nearest Lock Smith to ask them to open my car and i had to pay R250 cash where as this is supposed to be covered by the Insurance.
TN
THUTHUKILE N's update03 Aug 2022, 12:31
Reviewer Update
This is so stressful because even on Monday i went to the Doctor because were all sick, i think we catch the cold on Sunday night, while i was in pinetown i lost the keys inside the doctors room, i needed help from MiWay to open my car but because of all the disappointment i have been getting i was scared that if i don't seek help for my self and depend on Miway Insurance i will sleep on the road again . I Went to the nearest Lock Smith to ask them to open my car and i had to pay R250 cash where as this is supposed to be covered by the Insurance.