SM
Sipho M
1 reviews | Active since Apr 2021
15 Mar 2024, 12:12
Car insurance excess
I was loyal customer of Miway insurance for more than fourteen years. I’m not happy the way Miway refusing to pay my car insurance excess from third party. I have two claims that was not paid, the first one was on 2015(Policy number: *** and Claim number: C917576) and the other one was on 2023 (Policy number: ***8 and Claim number: C***) where my lovely car was written off as a result of this accident by third party. Even now I’m not happy at all. Ngizwa ubuhlungu ***hulu.
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MiWay Insurance's replyOfficial
15 Mar 2024, 12:34It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply15 Mar 2024, 12:34
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team