RM
Refiloe M
1 reviews | Active since Feb 2021
07 Feb 2021, 10:09
Car insurance
I called into Miway because their premiums were rediculously high for me, shame the agent there (Tshepo) tried to convince not to leave so much he even tried dropping the premium which of course didn't work. The agents are always friendly but I'll never understand why we have insurance if our premium goes up when we have incidents with our cars. So we shouldn't claim? Even though payments are made faithfully monthly... Anyway food for thought. Our relationship with miway was OK while it lasted
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MiWay Insurance's replyOfficial
07 Feb 2021, 10:16Thanks for taking the time to write to us, and for your feedback. We will be sure to pass it on to the right team. We also appreciate your positive review for the service delivery you received, but sorry to see you go at the end of the day. We wish you all the best and urge you to give us a call if you change your mind and would like cover again.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply07 Feb 2021, 10:16
Official
Thanks for taking the time to write to us, and for your feedback. We will be sure to pass it on to the right team. We also appreciate your positive review for the service delivery you received, but sorry to see you go at the end of the day. We wish you all the best and urge you to give us a call if you change your mind and would like cover again.
Best regards,
The MiWay Team
Best regards,
The MiWay Team