car

i don't even know where to start )-: I was in an accident on the 14 March my car was allocated to VIP Fleet Solutions just bfore the lockdown. on the 4 may 2020 the reached out to say they are prioritizing repairs for essential workers and requested I send my permit. I did that and then they said they were struggling receiving parts I called mi way for assistance to maybe find a panel beater that had parts I was even willing to look for it but they told me to wait. finally on the 22nd they told me parts received and will start with repairs will receive my car earliest Friday or latest Monday the 1st June every TIME I CALL my insurance company they tell me there is nothing they can do and refer me to the claim assessor of which I have been liaising with him. on Monday after not receiving any communication from the panel beater I make a follow and then to my surprise they tell me that there cant assemble the car as there is a part that they missed and have send a quote to miway to approve it I call my assessor and he says the quote was approved on the 28.05.2020 I get back to them and I am not winning mi way is dr me monthly because apparently my car must be insured incase something happens to it while at the panel beater, its took them 2 weeks to receive parts now I must wait for their mistake I use my car to come to work I have been using public transport now I am back at work full time some1 at miway need to sort out my issue I am insured with them not the panel beater, I was ****** coming to work and I still use the same road while I have a car and *********** panel beaters