ZZ
Zanele Z
1 reviews | Active since Sept 2017
12 Dec 2022, 16:26
car claim
Its been almost 2 months since my car involved in an accident. till date, no assistance from Miway, I first spoke with Pearl Joy Khwesa, i think she got tired along the way and advise Ruan van Zyl will contact me, i emailed this Ruan and cc pearl, not even a single day did hi ever answer my email. last week i spoke with Nkululeko Sithebe and advise him about my frustration with miway, he sounded as if he will urgently help me, now also he is vanished.To say the least, i am disgusted with miway service, i honestly can not wait to change my insurance was this mess is sorted
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Replies (3)0
Replies (3)MiWay Insurance's replyOfficial
12 Dec 2022, 16:33Thank you for your note. While this is not the feedback we strive for, we appreciate every chance we get to improve your service experience. Someone will be in touch shortly to see how we make this right for you. Best regards,
The MiWay Team
The MiWay Team
MiWay Insurance's reply12 Dec 2022, 16:33
Official
Thank you for your note. While this is not the feedback we strive for, we appreciate every chance we get to improve your service experience. Someone will be in touch shortly to see how we make this right for you. Best regards,
The MiWay Team
The MiWay Team
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Zanele Z's updateReviewer Update
14 Dec 2022, 11:56what a joke. 2 days later still no call. who is fooling who?
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Zanele Z's update14 Dec 2022, 11:56
Reviewer Update
what a joke. 2 days later still no call. who is fooling who?
MiWay Insurance's replyOfficial
14 Dec 2022, 13:24We're really not happy we kept you waiting; our sincerest apologies! Your message is with the right team and one of our service agents will be in touch shortly to see how we can fix this for you as quickly as possible. Thanks for your understanding!
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply14 Dec 2022, 13:24
Official
We're really not happy we kept you waiting; our sincerest apologies! Your message is with the right team and one of our service agents will be in touch shortly to see how we can fix this for you as quickly as possible. Thanks for your understanding!
Best regards,
The MiWay Team
Best regards,
The MiWay Team
