JJ
Johan J

1 reviews | Active since Dec 2015

04 Jan 2016, 16:58

Car accident 688003

Good day<br> <br> If I can advice any one whom wishes to take insurance trough Miway, search for alternative companies. the excuses Miway came up till now with my claim is frustrated. All that I as a client expect was to keep in touch with me all the way..but no..its not miway..its rather theirway. I just wonder what will the next issue be with the current claim. I will fight this case with my attorney against you Miway..You did wrong to me and expect me just to keep on paying. to phone me and advice me that the panel beater is close now, drop my premium to satisfy me through all the frustrations..its like admission of guilt. let me tell you one thing today, it was not about the money for me, but rather service for what I paying for. for nine working days miway did nothing to my claim, then the excuse, o sorry the panel beaters are close now. let see where this will lead us. You challenged the wrong guy!!!!

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Replies (1)
MiWay Insurance
MiWay Insurance's reply26 Jan 2016, 12:34
Official
Hello KarlienJohnstone,

Please accept our sincere apology for any delays you experienced - we assure you that it is never our intention to frustrate you in any way!

Michelle has since had a look at what the initial hold-up was, and she has assured you of our commitment to get your claim finalised ASAP, and we urge you to let us know if we can help with anything else!

Kind regards,
The MiWay Team