Cant keep to the agreed time
After constant calls to my cellphone, I took the call. Made an arrangement on Friday for a return call at 15h00. Unfortunately I was busy on a call when they called at 15h06. Today (Monday 2nd July 2018) I took your call at 11h09. I got the whole sales pitch that if you cannot beat my current premium you would give me R400. I said I don't know my current pricing as I have a debit order for my insurances (Life and personal belongings) I asked for you to call me back, we agreed for 12h00 so I could get my policies info / costs.
If you cannot keep to the agreed time, then how can you offer people a service when it starts out like this It is 13h20 now. Please don't waste my time, now leave me alone!!!
Thanks for bringing this to our attention! We have passed your message on to our Sales team and someone will be in touch to assist you.
Kind regards,
The MiWay Team
Thanks for bringing this to our attention! We have passed your message on to our Sales team and someone will be in touch to assist you.
Kind regards,
The MiWay Team
We’re sorry for the lapse in service received. ****er has since been in contact with you to iron out your concerns regarding your policy.
Best regards,
The MiWay Team
We’re sorry for the lapse in service received. ****er has since been in contact with you to iron out your concerns regarding your policy.
Best regards,
The MiWay Team