MR
Michael R
1 reviews | Active since Aug 2018
17 Sept 2020, 16:10
Cannot update policy information
I've been trying to update my new residential address since 4 weeks ago with still no success. Submitted 3 call me back requests and even called in to request a call back but most requests are either ignored or you may receive a response back saying they've closed the ticket saying tried contacting me but failed. Not one missed call or sms on my phone though.
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MiWay Insurance's replyOfficial
17 Sept 2020, 16:23We’re so sorry to hear that your recent experience with us has not been up to standard and we assure you that this is not the level of service that we aim to deliver! Your feedback has been passed on to the right team and someone will be in touch soon to turn this around. Best regards,
The MiWay Team
The MiWay Team
Best regards,
MiWay Insurance's reply17 Sept 2020, 16:23
Official
We’re so sorry to hear that your recent experience with us has not been up to standard and we assure you that this is not the level of service that we aim to deliver! Your feedback has been passed on to the right team and someone will be in touch soon to turn this around. Best regards,
The MiWay Team
The MiWay Team
Best regards,