Cannot even get my insurance sorted

<p>I cancelled insurance on my one car as I sold it, and instructed MiWay to have the credit put onto my account, and I would then insure my new car online. I completed the online form on Tuesday, 10 May, to be covered from Friday, 13 May. Now, MiWay have not taken off the debit order as instructed, or app**** the credit on my account as discussed. I do not have cover, because they cannot be bothered to even send an email to notify me of what is going on. Fill in the contact form on the website, and nothing comes of it. Really not what you would expect from a huge corporation like MiWay.</p>