GN
Gerrit N
1 reviews | Active since Oct 2015
15 Oct 2015, 15:31
Cannot cancel my policy
1. Whenever I phone I wait, they as questions, and puts me trough to the cancellations department, call drops after 5 minutes.<br> 2. When I phone no one answers, tried 6 times.<br> 3. Tried sending a e-mail request to cancel, to no avail.<br> 4. Tried cancelling online, gave me an error and said I should phone.<br> <br> Please may you assist me with my request MiWay.<br> Thanks
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Replies (1)
MiWay Insurance's replyOfficial
16 Oct 2015, 16:44Hello pluto364,
Please accept our sincere apology for not getting things right initially and for any hassles we have caused you. Amori has since been in touch to assist, and we thank you for giving us another chance to make things right. We're also happy to hear you've decided to stay with us.
Please be assured of our commitment to always deliver awesome service, and please let us know if you need help with anything else!
Kind regards,
The MiWay Team
Please accept our sincere apology for not getting things right initially and for any hassles we have caused you. Amori has since been in touch to assist, and we thank you for giving us another chance to make things right. We're also happy to hear you've decided to stay with us.
Please be assured of our commitment to always deliver awesome service, and please let us know if you need help with anything else!
Kind regards,
The MiWay Team
MiWay Insurance's reply16 Oct 2015, 16:44
Official
Hello pluto364,
Please accept our sincere apology for not getting things right initially and for any hassles we have caused you. Amori has since been in touch to assist, and we thank you for giving us another chance to make things right. We're also happy to hear you've decided to stay with us.
Please be assured of our commitment to always deliver awesome service, and please let us know if you need help with anything else!
Kind regards,
The MiWay Team
Please accept our sincere apology for not getting things right initially and for any hassles we have caused you. Amori has since been in touch to assist, and we thank you for giving us another chance to make things right. We're also happy to hear you've decided to stay with us.
Please be assured of our commitment to always deliver awesome service, and please let us know if you need help with anything else!
Kind regards,
The MiWay Team