Cancelling my policy.

Upon receiving my policy review I decided to look for a more affordable insurance house that would accommodate my pocket as things have gone bad for the last few months with all the COVID lockdowns and levels. I requested a call back the same day and got a quote from another insurer. that was on the 01-08-2020 today is the 20-08-2020 and they only phone me back now after I decided to cancel my policy with them. The operator that was on the line with me was not at all helpful and disrespectful after I hung up on him because I don't have time to argue. he phoned me back I requested to speak to his manager and I refused twice. I then told him to say what he needs to say so I can get a confirmation that my policy is canceled. If that is the way Miway handles clients I am happy to never do business with them again.