HK
Hazel K

1 reviews | Active since Sept 2012

27 Apr 2017, 04:57

Cancelling my insurance policy

<p>I have emailed miway several times to cancel my insurance and have received no response from them. I relocated from South Africa and in the process, I sold my car.</p> <p> </p> <p>In January and have emailed them to cancel my insurance and I have had no response, I have tried to call and I get put on hold until the phone cuts. Meanwhile, Miway is still deducting money from my account for insurance payments of a car I do not own. I am frustrated and this is poor disgusting service. </p> <p> </p> <p>Never ever sign up for insurance with Miway terrible service. They are quick to add additional products but try and deduct and cancel your policy they ignore you and continue taking your money. This is certainly not how business is done. Frustrated and unhappy. </p>

0
Replies (2)
MiWay Insurance
MiWay Insurance's reply28 Apr 2017, 11:40
Official

This is not on, and we assure you of our commitment to get to the bottom of what's happened. An agent will be in touch with you shortly to make things right!

Best regards,
The MWay Team

MiWay Insurance
MiWay Insurance's reply03 May 2017, 16:03
Official

We’re so sorry for the delays you experienced. We hereby confirm that your policy is cancelled and we urge you to please give us a shout if you need anything else!

Best regards,
The MiWay Team