CH
Charlie H
1 reviews | Active since Aug 2023
25 Aug 2023, 14:32
Cancelling has been an absolute nightmare!
I’ve been trying to get the policy cancelled since last week however there’s my vhl is still on cover and worse there is a pending debit order, I spoke to Latisha Naidoo on WhatsApp chat but she disappeared on me while trying to explain to her my reasons for cancellation. Can you please cancel my insurance I’m not happy with the service I get from online agents
Helpful (0)
Replies (1)0
Replies (1)
MiWay Insurance's replyOfficial
25 Aug 2023, 14:35It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply25 Aug 2023, 14:35
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team