1 reviews | Active since Feb 2017

26 Sept 2017, 09:39

Cancelled policy account still being debited

I was a former client of MiWay. In July i decided to cancel my policy. I sent an email of cancellation to MiWay. Still my account is being debited. I need this to stop. Want my refund.

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Replies (2)
MiWay Insurance
MiWay Insurance's reply26 Sept 2017, 09:45
Official

Please accept our sincere apology for not getting things right and for any hassles we have caused you. Please be assured that this is not the MiWay way! An agent will be in contact with you shortly to discuss your concerns.

Best regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply26 Oct 2017, 09:34
Official

We’re so sorry to hear that your recent service experience has left you feeling let down and undervalued! Christinah has since been in touch to assist you with your policy and she also confirmed cancellation of your policy. We’re sorry to see you go, but urge you to give us a call if there's anything else we're able to help with.

Kind regards,
The MiWay Team