aS
ashley S

1 reviews | Active since May 2009

16 Mar 2017, 08:30

Cancelled policy

<p>I CANCELLED my policy 2 moths ago yet every month they still debit my account and i have to pay fees to get these reversed every month.They are a bunch incompetant people !!!! a simple cancellation instruction cannot be followed !!! i want the voice recording of when i cancelled this policy.</p>

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Replies (2)
MiWay Insurance
MiWay Insurance's reply16 Mar 2017, 08:52
Official

We apologise Ashley, we will follow up on your cancellation and get back to you.

Best regards,
The MiWay Team

Best regards,

MiWay Insurance
MiWay Insurance's reply23 Mar 2017, 22:17
Official

We’re so sorry to hear that your recent service experience has left you feeling let down and undervalued! Zakheni has since called to assist you with your policy and she also confirmed cancellation of your policy. We’re sorry to hear you’ve decided to cancel your policy with us and we urge you to give us a call if there's anything else we're able to help with.

Kind regards,
The MiWay Team

Best regards,