tT
thando T

1 reviews | Active since Jul 2016

02 Jul 2016, 06:33

cancelled my insurance but still being debited

<p>I have called miway insurance at least 3 times requesting to cancel my policy. Each time I asked for a confirmation of cancellation and they say they will send but never do. I'm still being debited by them and receive bad service from them.</p>

0
Replies (1)
MiWay Insurance
MiWay Insurance's reply24 Aug 2016, 11:57
Official

Good day Thando

Thanks for bringing this to our attention and so sorry for upsetting you - we assure you that it is never our intention to do so. Ntokozo has been in touch to confirm cancellation of you policy and to let you know what we need to refund the incorrect charged amount.

Thanks for giving us a chance to make things right and please give us a shout if you need anything else!

Kind regards,

The MiWay Team