CANCELLATION TORTURE

I joined Miway on 25 October. Very good to sign you up. Process long and arduous though. I updated the policy regarding an in incident with one vehicle in January this year. My premium went up by R530 and was debited promptly. Please bear this in mind when taking out insurance. Process is laborious and they ask you the same questions ove r and over to safeguard themselves. Problem arose when I wanted to cancel on 7 November. Had to call them twice. Transferred me to a Senior consultant who tried everything to make to re.ain with them. She was most annoying because she asked me so many questions repeating them. When I kept telling her I just wanted to cancel she would start again from the beginning and say she had forgotten she had already asked those questions. Then she read me the whole policy. I had 3 vehicles insured. Finally it was cancelled after more than half hour of torture. Please be careful when signing up. Take your time. Don't let them pressure you with their friendly, helpful manner. Their true colors are revealed when you cancel or have a query