KS
Kirsten S

1 reviews | Active since Feb 2018

14 Feb 2018, 11:21

Cancellation process completely turned around

So I recently contacted Miway to cancel my policy. I was put on the phone with one extremely helpful Miway agent named Mpho Makhene. He completely went out of his way to assist me and just turn the situation around from an unhappy customer to a highly happy one. I cannot that you enough for your assistance in this. Job well done and keep up the great work. Miway needs more agents like Mpho Makhene and you will have much more happy clients.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply14 Feb 2018, 12:18
Official

This is such a fantastic compliment and exactly the kind of feedback that we strive for. Thanks for taking the time to compliment Mpho on his efficient service delivery and for recognising his efforts. We’ll be sure to do the same!

Best regards,
The MiWay Team

Best regards,