Cancellation Procedure

<p>I asked Miway to review my policy in the beginning of May 2017. They said they could only drop my premium by around R100 and couldn't drop my excess. I then got quotes from a broker and chose them because they quoted R400 cheaper than Miway with a R2000 cheaper premium. I called and emailed Miway on the 15 May 2017 to please cancel my policy, to which they responded "Ok ma’am…Enjoy the rest of your day" - I took it that my policy was cancelled. I then received an sms on the 31 May 2017 asking me to call a "Senior Representitive" from Miway regarding my policy, which I did. I was then told that they were waiting for my new policy schedule from me, which I said I wouldn't send, as I wanted the policy cancelled and it was too late for them to try and give me a cheaper rate. I was also now told that my debit order will go off, as I need to give 30 days notice to cancel as per my contract. The consultant I spoke to told me that she will "do me a favour" and make my 30 days notice start from 15 May 2017 and not from today?? and that I'm actually liable for the full premium for June?? What hogwash. I would like to advise all to stay away from this ***** behaviour and delay tactics to keep policies active and then trap us customers to paying premiums we don't want. Beware of Miway. Use a broker who can fight for you and honestly give you the best insurance premiums.</p>