CANCELLATION OF POLICY

On the 4th of January I spoke to a MIWAy consultant where we were reviewing my policy. I wanted to reduce my excess. My policy was reviewed, the excess amount was dropped and the premiums were increases to accommodate that. On the 11th of January I received a call from Hope telling me that they will be increasing my excess. When I asked about the fact that I had recently reduced it she did not know that and she asked how much was my premium before. She reduced my premium and told me that those are the terms I will be covered on, which meant its their way or the high way. I then received a letter stating that my excess will be increased and if my claim profile does not improve they will cancel my policy.<br> <br> I am left wondering what is the point of having an insurance policy if once you claim you are going to be treated the way I am being treated by MIWAY. I did not invite the incidents and I thought the insurance is to cover me during those times, but clearly I was wrong.