TK
Tshepang K

1 reviews | Active since Jun 2016

22 Dec 2017, 09:13

Cancellation not honored

I have requested miway to cancel my insurance and have reversed a few debit orders but they are still debiting my account.

Please cancel my insurance and refund my R656 that you debited on my account yesterday.

Thank you

0
Replies (2)
MiWay Insurance
MiWay Insurance's reply22 Dec 2017, 14:37
Official

Thanks for bringing this to our attention and please accept our sincere apology for any hassles we have caused you! An agent will be in touch with you shortly to discuss your concerns.

Kind regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply05 Jan 2018, 12:58
Official

Thanks for bringing this to our attention once more! Adelaide has since been trying to get in touch - but has unfortunately been struggling to reach you.

Please give her a call as soon as you have a minute. Thanks!

Best regards,
The MiWay Team