CS
Chanteline S
1 reviews | Active since Dec 2019
09 Feb 2021, 18:07
Cancellation nightmare
I have been struggling to cancel my policy with miway for the past week. after the agent interrogate me about why I want to cancel, I was told that retention department will get back to me but they never did. I really have no faith and trust in this company. They must just let me go.
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Replies (2)
MiWay Insurance's replyOfficial
10 Feb 2021, 07:40We're so sorry to hear about your frustrating experience and we can assure you that this is not the MiWay way! Your message is with the right team, who will be in touch ASAP to assist you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply10 Feb 2021, 07:40
Official
We're so sorry to hear about your frustrating experience and we can assure you that this is not the MiWay way! Your message is with the right team, who will be in touch ASAP to assist you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
CS
Chanteline S's updateReviewer Update
10 Feb 2021, 17:48Thank you to Tshepo for canceling my policy without pain. He remained professional and respectful throughout the whole process
CS
Chanteline S's update10 Feb 2021, 17:48
Reviewer Update
Thank you to Tshepo for canceling my policy without pain. He remained professional and respectful throughout the whole process