BP
Bianca P
1 reviews | Active since Dec 2014
23 Apr 2021, 00:45
Cancellation is impossible!!!!
Why is it that when I was wanted a quote for car insurance, I was bombarded with calls from MiWay... but the second I want to cancel my insurance, it's as if nobody works at MiWay???! I have been trying to cancel my car insurance and am still waiting for someone to get back to me. Somebody please call me so I can cancel with immediate effect. Oh, and your app doesn't allow a person to cancel, only to suspend. Please sort this out immediately. This is *******. I have never had to wait to cancel an insurance with any other insurance company before!
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MiWay Insurance's replyOfficial
23 Apr 2021, 08:07We’re so sorry to hear that your recent experience with us has not been up to standard and we assure you that this is not the level of service that we aim to deliver! Your feedback has been passed on to the right team and someone will be in touch soon to turn this around. Best regards,
The MiWay Team
The MiWay Team
MiWay Insurance's reply23 Apr 2021, 08:07
Official
We’re so sorry to hear that your recent experience with us has not been up to standard and we assure you that this is not the level of service that we aim to deliver! Your feedback has been passed on to the right team and someone will be in touch soon to turn this around. Best regards,
The MiWay Team
The MiWay Team