SM
Sekati M

1 reviews | Active since Mar 2015

03 Mar 2015, 16:59

Cancellation from miway an impossibility

What a waste of time trying to cancel my vehicle insurance with miway, i have been trying to cancel my policy since friday unsuccessfully. Instead of receiving assistance with the cancellation i have been inundated with senseless questions about why i want to cancel instead being assisted with the intention of my call.<br> <br> Despite being a long time 3 year serving client of miway, i was treated shamefully for invoking my right to choose and cancel my insurer.<br> <br> thanks miway for nothing, you have lost a client for life.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply05 Mar 2015, 13:59
Official
Hello sekatimotloung,

We're so sorry for upsetting you, and we assure you that it was never our intention to do so! Please be assured that your feedback is valuable to us and that we'll put it to good use. Quintin has since been in touch with you to confirm that your policy has been cancelled and we urge you to give him a shout if you need anything else.

We're sorry to see you go, and we wish you all the best!

Best regards,
The MiWay Team