DM
Dawid M
1 reviews | Active since Feb 2015
11 Mar 2021, 14:47
Cancellation
Cancelled my policy on the 5th of March 2021 , still waiting for retention department to contact me and refund my premium. Every time I phone in they tell me I need to wait for the retention department as they are currently receiving high call volumes, wasting my time and money.
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MiWay Insurance's replyOfficial
11 Mar 2021, 15:17We’re so sorry to hear that your recent experience with us has not been up to standard and we assure you that this is not the level of service that we aim to deliver! Your feedback has been passed on to the right team and someone will be in touch soon to turn this around. Best regards,
The MiWay Team
The MiWay Team
MiWay Insurance's reply11 Mar 2021, 15:17
Official
We’re so sorry to hear that your recent experience with us has not been up to standard and we assure you that this is not the level of service that we aim to deliver! Your feedback has been passed on to the right team and someone will be in touch soon to turn this around. Best regards,
The MiWay Team
The MiWay Team