TN
Tristan N
1 reviews | Active since Sept 2015
30 Sept 2017, 10:08
Cancellation
I am very upset with MiWay, I phoned in last month and gave 30 days notice that I am canceling my insurance policy with them (the 22nd of August 2017). I woke up this morning to find that they debited my account and I was assured this wouldn't happen and I paid my last month with them... I then proceeded to call them and the operator says to me that they put me on the system as "thinking about it"... Theres nothing to think about!
I have got phone call recordings to PROVE that I cancelled my insurance and gave 30 days notice so what **** is this?? MiWay has messed up my budget for this month and I am extremely peed off
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Replies (2)0
Replies (2)
MiWay Insurance's replyOfficial
02 Oct 2017, 08:04Please accept our sincere apology for not getting things right the first time and for any inconvenience we have caused you! An agent will be in contact with you shortly to discuss your concerns.
Best regards,
The MiWay Team
Best regards,
MiWay Insurance's reply02 Oct 2017, 08:04
Official
Please accept our sincere apology for not getting things right the first time and for any inconvenience we have caused you! An agent will be in contact with you shortly to discuss your concerns.
Best regards,
The MiWay Team
Best regards,
MiWay Insurance's replyOfficial
26 Oct 2017, 09:53We’re so sorry for upsetting you and we assure you that it is never our intention to do so. Zakheni has since been in touch to confirm the cancellation of your policy and we urge you to give us a shout if you need assistance with anything else.
Best regards,
The MiWay Team
Best regards,
MiWay Insurance's reply26 Oct 2017, 09:53
Official
We’re so sorry for upsetting you and we assure you that it is never our intention to do so. Zakheni has since been in touch to confirm the cancellation of your policy and we urge you to give us a shout if you need assistance with anything else.
Best regards,
The MiWay Team
Best regards,