SZ
Sthoko Z
1 reviews | Active since Oct 2017
09 Oct 2017, 16:44
Cancelation difficulty
I have tried to be in my touch with miway since Friday. Eventually today my new insurance put me throught. And I had to be hold the line for almost 10 minutes to be told in the end that the recall center was "to busy and experiencing high volumes of calls" so they couldn't assist me.
I extremely extremely disappointed and have no way of assistance, I have sent countless call backs, but they aren't contacting me
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Replies (2)0
Replies (2)
MiWay Insurance's replyOfficial
09 Oct 2017, 16:49We're so sorry to hear that you feel this way and we assure you that it's never our intention to cause you any hassles. An agent will be in touch to clarify the issue.
Best regards,
The MiWay Team
Best regards,
MiWay Insurance's reply09 Oct 2017, 16:49
Official
We're so sorry to hear that you feel this way and we assure you that it's never our intention to cause you any hassles. An agent will be in touch to clarify the issue.
Best regards,
The MiWay Team
Best regards,
MiWay Insurance's replyOfficial
26 Oct 2017, 09:57We need to unconditionally apologise for the inconvenience we have caused you and we assure you that this is not the MiWay way! Your policy has since been cancelled and we urge you to give us a call if there's anything else we're able to help with.
Kind regards,
The MiWay Team
Best regards,
MiWay Insurance's reply26 Oct 2017, 09:57
Official
We need to unconditionally apologise for the inconvenience we have caused you and we assure you that this is not the MiWay way! Your policy has since been cancelled and we urge you to give us a call if there's anything else we're able to help with.
Kind regards,
The MiWay Team
Best regards,