Can the real MiWay please stand up!

I don't like complaining unless someone can do something about it. I am 100% sure MiWay will do something about this (11 years of experience with them tells me so). I lodged a warranty claim on 26 May 2020 with Kabelo Chokoe. Documents that were requested were shared the following day. After numerous follow ups with MiWay (Kabelo is never available and only returned my call once after I sent an email), this claim is still not finalised. Neither is there any feedback regarding the progress except that we are waiting for Motorite to finish with validation. All I want to know is what is the outcome of the claim because the car has been stuck at Mitsubishi since the 27th of May 2020.