BB
Byron B
1 reviews | Active since Aug 2012
25 Sept 2024, 14:28
Calls cut no call back to insure other products
I have a been a client of miway for years now, and have always experienced good service until last week.
I called multiple times in last week and the call kept on cutting. When I call back I ask the consultants to call me back if the line cuts as it's been happening often.
What really upsets me is the fact that I am calling miway to insure more products with them.
I called last week to ad the camera and lense, I was yet to add the new laptop, cellphone and to quote on a item I'm about to buy.
Seeing that miway doesn't want my business I am now actively looking for another insurer
Helpful (0)
Replies (1)0
Replies (1)MiWay Insurance's replyOfficial
25 Sept 2024, 14:30We love winning when it comes to service. Our sincere apologies about the frustrations that have resulted from this! Your message is with the right team and someone will be in touch soonest to see how we can turn things around for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply25 Sept 2024, 14:30
Official
We love winning when it comes to service. Our sincere apologies about the frustrations that have resulted from this! Your message is with the right team and someone will be in touch soonest to see how we can turn things around for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
