PS
Proudly S

1 reviews | Active since Nov 2016

23 Mar 2017, 22:39

Call not returned while I waited at the scene of the accident.......

<p>My wife called MiWay to submit the insurance claim after an incident on 16th March 2017 along the N1 North between Malibongwe and William Nicol. The staff member (whoever she is), promised that we'd be called back as soon as possible. That never happened, and now it's been at least 7 days since the accident and the premiums are still getting paid faithfully.......</p>

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Replies (2)
MiWay Insurance
MiWay Insurance's reply24 Mar 2017, 08:28
Official

This is not on, we will look into this and get to the bottom of what happened. We do apologise for the inconvenience you and your wife experienced.

Best regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply28 Mar 2017, 16:12
Official

We’re really sorry for breaking our promise to you, please be assured that this is not the MiWay way!

We’re happy to report that your claim has since been registered. Precious will keep you in the loop moving forward, and we urge you to get in touch if you need anything else in the interim!


Kind regards,
The MiWay Team