1 reviews | Active since Mar 2009
"Call me back" not working...AGAIN
<p>for the 2nd time now, i've used the CALL ME BACK service form both web and app and no one called me, this is not acceptable.</p> <p>i needed to enquire about a ptential claim and do NOT have airtime as i have a data only SIM, as i dont make much calls.</p> <p> </p> <p>ensure someone calls me urgently!</p>
Good day Roger
We’re so sorry to hear that your recent service experience has left you feeling let down and undervalued! Please be assured that this is not the kind of service we aim to deliver and that we’ve investigated and passed your notes on to all involved. We confirm that someone has since called to assist you with your policy and we urge you to give us a call if there's anything else we're able to help with.
Kind regards,
The MiWay Team
Best regards,
Good day Roger
We’re so sorry to hear that your recent service experience has left you feeling let down and undervalued! Please be assured that this is not the kind of service we aim to deliver and that we’ve investigated and passed your notes on to all involved. We confirm that someone has since called to assist you with your policy and we urge you to give us a call if there's anything else we're able to help with.
Kind regards,
The MiWay Team
Best regards,
Well since then i'm still not getting good service and am considering cancelling my policy... i'm still waiting on feedback on my ***.
Called in to enquire and was told the assesors didnt supply damage report, but when i called the assessor, they claim they gave feedback yesterday at noon already, so please get this resolved urgently!
Well since then i'm still not getting good service and am considering cancelling my policy... i'm still waiting on feedback on my ***.
Called in to enquire and was told the assesors didnt supply damage report, but when i called the assessor, they claim they gave feedback yesterday at noon already, so please get this resolved urgently!