BM
Bheki M
1 reviews | Active since Jul 2010
31 Oct 2015, 12:29
Call centre does not answer!
I have been calling the call centre for close to two hrs and i have not managed to talk to anyone willing to assist me make adjustments to my policy. The prompts say if you are an existing client you can leave a message so you can be called back yet new clients are attended to immediately. I think Miway is taking existing clients for granted. I need to talk to someone as and when i call period!<br>
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Replies (1)
MiWay Insurance's replyOfficial
09 Nov 2015, 13:29Hello banoma,
We're so sorry to hear that your recent service experience has left you feeling let down and undervalued! Please be assured that this is not the kind of service we aim to deliver. Magdeline has since called to assist you with your policy and to restore your trust is us as your insurer.
Please don't hesitate to give us a call if there's anything else we're able to help with.
Kind regards,
The MiWay Team
We're so sorry to hear that your recent service experience has left you feeling let down and undervalued! Please be assured that this is not the kind of service we aim to deliver. Magdeline has since called to assist you with your policy and to restore your trust is us as your insurer.
Please don't hesitate to give us a call if there's anything else we're able to help with.
Kind regards,
The MiWay Team
Best regards,
MiWay Insurance's reply09 Nov 2015, 13:29
Official
Hello banoma,
We're so sorry to hear that your recent service experience has left you feeling let down and undervalued! Please be assured that this is not the kind of service we aim to deliver. Magdeline has since called to assist you with your policy and to restore your trust is us as your insurer.
Please don't hesitate to give us a call if there's anything else we're able to help with.
Kind regards,
The MiWay Team
We're so sorry to hear that your recent service experience has left you feeling let down and undervalued! Please be assured that this is not the kind of service we aim to deliver. Magdeline has since called to assist you with your policy and to restore your trust is us as your insurer.
Please don't hesitate to give us a call if there's anything else we're able to help with.
Kind regards,
The MiWay Team
Best regards,