Call center not picking up

Item: MiWay Insurance
Rating: 2
Author: sandra M

Hi <br> <br> Ive been trying to call you to let you know that my premiums are high and I cannot afford them anymore but your call centre people are not picking up the phone please can you get one of your consultants to call me back. its the first time I get such treatment from miway

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Replies (1)

MiWay Insurance's replyOfficial

23 Nov 2015, 14:27

Hello Kgadi1988,

Thanks for bringing this to our attention and for giving us a chance to investigate what went wrong! We have passed your feedback on and we assure you of our commitment to improve our service delivery - thanks to your feedback.

Thanks for giving Nkosie a chance to make things right - were so happy to hear that you decided to stay with us.

Please don't hesitate to give us a shout if you need any further assistance!

Kind regards,
The MiWay Team

MiWay Insurance's reply23 Nov 2015, 14:27

Official