mM
mike M
1 reviews | Active since Mar 2009
05 Mar 2016, 13:50
Call center is useless
I have requested a call back 5 times everyday of the week, still no calls received till this day! What are their call center managers doing the whole day? Why do call center agents neglect clients request? Why is their call centers services so bad? Why are they not providing service the way i like it, miway?
Helpful (0)
Replies (1)0
Replies (1)
MiWay Insurance's replyOfficial
10 Mar 2016, 15:36Hello Angry Mike,
We're sorry for upsetting you, but happy to report that Quintin has since been in touch to discuss your concerns with you in more detail. He was also able to update your ITC records and we urge you to give us a shout if you need any further assistance!
Kind regards,
The MiWay Team
We're sorry for upsetting you, but happy to report that Quintin has since been in touch to discuss your concerns with you in more detail. He was also able to update your ITC records and we urge you to give us a shout if you need any further assistance!
Kind regards,
The MiWay Team
Best regards,
MiWay Insurance's reply10 Mar 2016, 15:36
Official
Hello Angry Mike,
We're sorry for upsetting you, but happy to report that Quintin has since been in touch to discuss your concerns with you in more detail. He was also able to update your ITC records and we urge you to give us a shout if you need any further assistance!
Kind regards,
The MiWay Team
We're sorry for upsetting you, but happy to report that Quintin has since been in touch to discuss your concerns with you in more detail. He was also able to update your ITC records and we urge you to give us a shout if you need any further assistance!
Kind regards,
The MiWay Team
Best regards,