c680857

To be honest, I'm starting to get a little frustrated regarding my claim, I got an email yesterday that my car is going to be written off. 1stly I would like to have the copy of the quote from the assessors, I need to know if I can do anything to retain the car, if not can I buy it back? I need to know what amount will be paid to the bank since my car was insured for Retail value and not market value, I need to know what chances do I have to buying back the car? What process should be followed Again I see the Dr order for this month has gone through, do I still need to pay the premium even you are going to be deregistering the car? I have been trying to contact you since yesterday with no success. I phoned earlier and spoke to a lady that indicated that she will inform you to contact [URL Removed] cannot just be done by email, I need to know that you guys care, I've had this car for almost 3 years now, and it is somehow a part of me, that I have to let go.When I phoned I was just instructed that I must sent settlement amount from the bank as well as car registration documents. And that a 3rd party will be organized to fetch the keys and the car.Is this how you treat your cust