C***- Where is the professionalism from MiWay ?

Wow, my accident occurred on the 16th December 2024, it coming up the a year that this claim is not settled. I have been getting quotes, going to MiWay's prescribed supplier but the MiWay's assessing department is not in agreement with the costs. The Miway legal agent has escalated this now to management, not sure if there is a management structure, still have not received any feedback, panels on my vehicle are now starting to rust........ What then, although the accident was the fault of the Miway client whose vehicle, most likely has been repaired, now i am stuck with the **** of Miway trying to push me to accept a lower settlement amount which will not cover the full repair cost. C***