LK
Lungile K

1 reviews | Active since Jan 2018

05 Jan 2026, 12:33

C*** - Setting the Bar Exceptionally High Mashudu!

I am writing this to formally and wholeheartedly commend Mashudu Mthombeni for the expectational and spectacular manner she handled my claim. From start to finish, the service received was nothing short of amazing and I think it is important that her efforts do not go unnoticed.

This block is not going to be enough for me to express my gratitude! In a process that can feel overwhelming and stressful Mashudu made sure that she gave me clarity and efficiency. She was genuine and made it feel like her person responsibility to deal with my claim the way that she did. I never once had to follow up, because she kept me updated and informed through-out the entire process. My claim was resolved smoothly and boy oh boy it exceeded my expectations entirely!

Mashudu as you read this I hope it will show half of my gratitude and hats off for how you handled my claim! I will be referring a whole lot of people to MiWay (Although I had to move because of affordability lol) but MiWay will always be my number one choice!

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Replies (1)
MiWay Insurance
MiWay Insurance's reply05 Jan 2026, 12:34
Official
This is such an amazing compliment and exactly the kind of feedback we strive for. It makes our heart skip a beat hearing that our team is as enthusiastic about delivering awesome service as they are. We’re so lucky to have them on our team and we’ll be sure to pass your message on to them and give them a pat on the back for a job well done, because at MiWay, we love rewarding great service.

Best regards,
The MiWay Team